jgjg24324
good
2022-07-02
Moonet230762375
Good. It's close to delicious street. I'm very satisfied.
2022-07-01
e04953444
That aspect is very good. It's very cost-effective for Hangzhou
2022-06-27
Greenspan8
It's a little old and not very comfortable. It's recommended to choose other five stars
2022-06-25
viewwang
fabulous
2022-06-20
David.W.Wong
Keep the standard
2022-06-18
fmlfml
It is a hotel owned by InterContinental. It's still a good aspect
2022-06-17
cocococo
The service was very good. There was a swimming pool and a gym. Breakfast was quite good.
2022-06-13
e02774921
I ordered it for my friend. It's clean and hygienic
2022-06-12
e00140544
Overall, it's pretty good
2022-06-08
MOBADO
The hotel is located in the city center, with convenient transportation, quiet in the middle of trouble, clean rooms and warm layout. Compared with hotels of the same grade, the hotel has a high cost performance ratio. The waiter was very friendly
2022-06-07
e03554682
The hotel facilities are very good, the 5-star standard, the attitude of the front desk staff is also very good, and the prices are a little expensive
2022-06-07
laoma28
I've checked in many times
2022-06-06
coolgoy
The hotel is located in the center of the city, convenient transportation, quiet in the noisy, the layout is also very warm, that is, the carpet is obviously old, although the color is very resistant to dirt, but it does not give a refreshing feeling. The service provided by the waiters was very good, because my friend was a member of Holiday Inn, and even we had a drink coupon attached. Friends travel, family parents and children are very suitable, after all, it is the service of five-star hotel, the software is very good, the hardware is probably the decoration in 2009, OK, it is recommended to change the carpet, it will feel cleaner.
2022-06-04
superEMMA
The restaurant downstairs is a bright spot, and the price is cheap. I think it's cost-effective. Two people ordered a pile. Finally, they couldn't finish eating, so they had to spend money to buy a packing box to take it away.
2022-06-02
wuyoubo
The environment was ok, breakfast was average.
2022-05-28
Arewei0
It's OK. Hangzhou has a good price performance ratio and a good location,
2022-05-27
feirenwudi
It's cost-effective. I often live here
2022-05-27
jsc99999
The hotel is very good. My friend said it was a satisfactory accommodation experience
2022-05-23
cecilee
Good. The child is very happy to live
2022-05-19
tj252525
It's a great environment. It's great
2022-05-17
e01149512
The hotel facilities and services are good. I'll choose crown holiday next time.
2022-05-16
bluenail
Not bad. It's a long way to the West Lake
2022-05-13
booboomasa
More comfortable, in order to go to the University of technology examination
2022-05-11
Tina-Victor
The hotel room is a little bigger than expected. I feel very good. The service staff have a good attitude. Breakfast is OK. I'm satisfied with the cleanliness of the room. I'll think about the hotel again when I get to Hangzhou.
2022-05-08
appletrip
good
2022-05-02
JessieCao
It's worth recommending. It's a very good experience. The hotel service is very good, the treatment of the administrative building is very good, the cost performance is very high, the room is relatively large, the big bed room is very comfortable and comfortable. I'll come again next time
2022-05-02
anpulolo
The hotel parking accommodation is also close to the viaduct
2022-05-01
RAPPERMC
When checking in, the waiter had a bad attitude and was very slow. It was not the service of the 5-star hotel at all
2022-05-01
cindysunyan
Overall, it's good, but breakfast is not as good as before.
2022-04-30
bobyangxd
It's very convenient outside. The facilities are good
2022-04-27
old guard
The surrounding environment of the hotel is very good
2022-04-24
gelala
Very good hotel, good location, convenient transportation
2022-04-23
andysjl
The hotel has convenient transportation and good facilities
2022-04-20
rena0607
Except for some old, everything else is very good
2022-04-19
RAPPERMC
Five star hotel with high cost performance, good service.
2022-04-19
lygalan
The toilet facilities are very poor
2022-04-19
yang777777
For business travel, office location, including overall service is OK. The hotel lobby is a little cramped.
2022-04-17
e03664242
The hotel management is a little unsatisfactory. The smoke-free room was originally scheduled, but the smoke is still very heavy! Breakfast is a little messy and average! It's not intercontinental management anymore!
2022-04-15
lingyu618
The environment is good. The key is to have a big bathtub. Good service attitude, prices are a little expensive.
2022-04-15
dongerwei
5 STAR hotel with good service and comfortable room, including delicious foods and convenient transportation.
2022-04-15
c21001
Crowne Plaza Hangzhou is not far from the West Lake. The location is good. The rooms arranged by the hotel are also relatively quiet. It is not noisy like other reviews. In short, the service is good, the hygiene is good, and I feel good. I will continue to stay next time.
2022-04-11
caocaocao
Breakfast is great
2022-04-05
lyt619
The attitude of the front desk staff is very good. The overall feeling of the guest room is quite good. I'll stay here next time I have a chance.
2022-04-05
e00129523
The consistent crown standard is not bad. The power plug setting is very considerate. It is very convenient to charge the computer / iPad / mobile phone. But why is there no welcome fruit?
2022-04-03
cissybill2003
Suitable for business travel
2022-03-30
totorocpa
Good
2022-03-30
dellaguo
It's next to the viaduct, but the room near the canal has been reserved in advance. I feel it's not noisy at all. There are many kinds of buffet breakfast. Chinese and Western styles are placed separately, each of which has 7 or 8 dishes. It tastes OK. The waiters were very friendly. If you must point out that it is a pity that the TV signal feels analog and has failed to live up to more than 40 inch high-definition TV.
2022-03-30
cpcavy
Very good. I asked for a bottle of tonic when I drank with a complimentary drink voucher in the downstairs hall. The waiter didn't inform me of the consumption in advance. As a result, it cost me 35 yuan.
2022-03-29
e03317334
fantastic hotel with very friendly staffs, clean and big rooms with the view of the garden and the canal, nice foods as well
2022-03-26
nwgwall
Very happy trip! It's very considerate. There are children and old people who upgrade their Suites free of charge! Thank you very much
2022-03-25
Rufev
The service is not as good as before, and the breakfast variety is much less. Because it is close to the provincial people's Hospital, I live here, or I won't choose here
2022-03-20
Roger-meng
The hotel has good facilities. The transportation is also convenient. I'll check in next time.
2022-03-20
BEMAC
The hotel facilities are old, the service is OK, the surrounding is convenient, but it is not in the scenic area, so it is far behind other brand hotels.
2022-03-17
e00143910
It's very good. It's full and clean. There are a lot of guests, so breakfast is OK. The attitude of the staff is also very good. In a word, it's not bad in general. I'll check in when I have the chance.
2022-03-16
Deeplyblueocean
Not bad, not bad
2022-03-13
binss
I arrived at the hotel at the weekend evening. The service was very considerate. For two nights. The price is a little expensive. Breakfast is not included. The price of the second stay has been raised to more than 700. My aunt cleaned the room in time.
2022-03-12
e00185948
Very good, very good, very good, very good
2022-03-07
luoyouli
good
2022-03-07
tangruimei
it 's not bad
2022-02-26
fengyang2011
I stayed in this hotel a few years ago. I feel good. I'm disappointed this time. The water in the shower room is cold and hot. It's very important to take a bath in the hotel
2022-02-24
C30133513
Very good hotel, very good service, very convenient transportation. It's not far from the West Lake.
2022-02-21
Lenminswey
Really good, the service of the front desk is not good!
2022-02-18
liabc1964
The price is moderate and the service is very good!
2022-02-17
gloria_guoying
good
2022-02-16
cute boy
Not a pleasant experience!!! The hotel with good conditions in all aspects was pulled down by the service. A family of three stayed in the hotel for two days. The next day coincided with the rain in Hangzhou. Park the car and come up from the garage. I see someone coming in and out of the side door leading to the lobby. Because of the rain and with the children, I also want to pass through the side door. Unexpectedly, the waiter in the door refused to answer the door, did not explain, did not speak, and only raised a sign on the ground. When I asked why other people could pass, something wonderful happened. I always thought the waiter who couldn't speak scolded sb and quickly flashed into the side channel and disappeared. My wife was very angry. She pushed open the side door (we don't know if the waiter was in front of us, but we were really angry when we were scolded in a five-star hotel). She asked her what you said and how the hotel trained you? I pulled my wife away and told the waiter that you should explain to us calmly... Unexpectedly, she caught up with so many guests waiting for the elevator, leaned on a mop, said we scolded him and yelled. We took the children with us. I reminded her that the hotel was full of surveillance, which could restore the picture... When the elevator came back to the room, I wanted to complain about him. But my wife said forget it. But I'm really angry. If the hotel sees it, we can find out whether we are unreasonable passengers for two days. You can also ask the room attendant on duty how we deal with them when they have defects... We can understand other people's hard work, but the hotel obviously didn't do a good job in some training!!
2022-02-15
flytowest
Not bad overall
2022-02-15
jawman
The hotel is next to my alma mater. The special room is a little expensive, but it's OK in a big city like Hangzhou. The front desk service is friendly.
2022-02-11
pla401
The hotel is generally good, but the facilities are old after a long time.
2022-02-10
ailuyou123
Near the hotel is Shengli River Food Street, very convenient!
2022-02-05
e00104728
The cost performance is constantly improving
2022-02-02
e00674254
For a hotel with good service, even if its hardware is a little bit inferior, it must be 5 points!
2022-02-01
awergt5
Across the street ~, the location is OK; About 30 minutes' drive from the railway station is not enough: breakfast is relatively poor in the five-star hotel ~ there are few varieties and low quality (grab laver and put it in my bowl ~ ~ sweat) ~ ~ it needs to be improved (naturally, the buffet will not be good)
2022-01-28
sidecar
Location service is very good. As a tourist attraction in Hangzhou, it is close to the West Lake, Xixi Wetland and Lingyin Temple by taxi. But it doesn't belong to intercontinental anymore. But for the first time in a five-star hotel, I saw the doorman fighting with the customer. The details are not clear. The doorman's service is still good. I feel sorry for the hotel.
2022-01-25
cindy326
The hotel is located in the city center, with convenient transportation, quiet in the middle of trouble, clean rooms and warm layout. Compared with hotels of the same grade, the hotel has a high cost performance ratio. The waiter was very friendly and recommended the hotel's free spa experience. He will stay next time. OK
2022-01-25