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Haiwaihai Crown Hotel Hangzhou is located at the junction of Shangtang road and Desheng Road, with modern design and elegant guest rooms. Each room has a panoramic view of the city, and is equipped with perfect business facilities, such as high-speed broadband Internet access, 37 Inch LCD TV, mini bar, electronic safe, independent shower room with rainforest facilities and luxury bathtub. The Crowne Club VIP floor and lounge specially designed for business guests can provide convenient and fast check-in and check-out services as well as personalized services such as 'senior personal butler'.
The hotel is committed to providing high-quality services for all kinds of large, medium and small meetings, parties and social activities, striving to show its extraordinary charm with its high-quality service, comfortable environment and complete facilities. The hotel's six multi-functional conference rooms and banquet halls can accommodate 20 to 500 people respectively. In addition, the 3000 square meter Convention and exhibition center connected with the hotel has become the best in Hangzhou, which perfectly interprets the hotel with the brand concept of 'meeting place'.
The hotel has a variety of innovative restaurants and bars to meet the different tastes of customers. You can not only enjoy fresh Western food in Western restaurants, but also taste authentic Jiangsu and Zhejiang flavor in Chinese restaurants. You can also go to the lobby bar for tea and strong coffee, or go to the entertainment bar to release your passion.
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FAQs when booking at Haiwaihai Crown Hotel Hangzhou
  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Haiwaihai Crown Hotel Hangzhou is 27.1km from the airport.

  • Does Haiwaihai Crown Hotel Hangzhou offer airport shuttle service?

    Yes, please contact us with flight number to arrange it after booking a room.

  • What are the check-in and check-out time at Haiwaihai Crown Hotel Hangzhou?

    Check-in time is from 14:00, and check-out time is until 12:00 at Haiwaihai Crown Hotel Hangzhou.

  • Does Haiwaihai Crown Hotel Hangzhou have a pool or gym?

    Yes, the hotel has a pool and gym. See details about other facilities on this page.

  • Does Haiwaihai Crown Hotel Hangzhou have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Haiwaihai Crown Hotel Hangzhou offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Haiwaihai Crown Hotel Hangzhou accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Haiwaihai Crown Hotel Hangzhou accept credit card payments?

    No, the hotel does not accept credit card payment.

  • How much is the breakfast at Haiwaihai Crown Hotel Hangzhou?

    Each costs cny100 for extra breakfast.

  • How much does it cost to stay at Haiwaihai Crown Hotel Hangzhou?

    The room prices is from cny419, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • jgjg24324
    good
    2022-07-02
  • Moonet230762375
    Good. It's close to delicious street. I'm very satisfied.
    2022-07-01
  • e04953444
    That aspect is very good. It's very cost-effective for Hangzhou
    2022-06-27
  • Greenspan8
    It's a little old and not very comfortable. It's recommended to choose other five stars
    2022-06-25
  • viewwang
    fabulous
    2022-06-20
  • David.W.Wong
    Keep the standard
    2022-06-18
  • fmlfml
    It is a hotel owned by InterContinental. It's still a good aspect
    2022-06-17
  • cocococo
    The service was very good. There was a swimming pool and a gym. Breakfast was quite good.
    2022-06-13
  • e02774921
    I ordered it for my friend. It's clean and hygienic
    2022-06-12
  • e00140544
    Overall, it's pretty good
    2022-06-08
  • MOBADO
    The hotel is located in the city center, with convenient transportation, quiet in the middle of trouble, clean rooms and warm layout. Compared with hotels of the same grade, the hotel has a high cost performance ratio. The waiter was very friendly
    2022-06-07
  • e03554682
    The hotel facilities are very good, the 5-star standard, the attitude of the front desk staff is also very good, and the prices are a little expensive
    2022-06-07
  • laoma28
    I've checked in many times
    2022-06-06
  • coolgoy
    The hotel is located in the center of the city, convenient transportation, quiet in the noisy, the layout is also very warm, that is, the carpet is obviously old, although the color is very resistant to dirt, but it does not give a refreshing feeling. The service provided by the waiters was very good, because my friend was a member of Holiday Inn, and even we had a drink coupon attached. Friends travel, family parents and children are very suitable, after all, it is the service of five-star hotel, the software is very good, the hardware is probably the decoration in 2009, OK, it is recommended to change the carpet, it will feel cleaner.
    2022-06-04
  • superEMMA
    The restaurant downstairs is a bright spot, and the price is cheap. I think it's cost-effective. Two people ordered a pile. Finally, they couldn't finish eating, so they had to spend money to buy a packing box to take it away.
    2022-06-02
  • wuyoubo
    The environment was ok, breakfast was average.
    2022-05-28
  • Arewei0
    It's OK. Hangzhou has a good price performance ratio and a good location,
    2022-05-27
  • feirenwudi
    It's cost-effective. I often live here
    2022-05-27
  • jsc99999
    The hotel is very good. My friend said it was a satisfactory accommodation experience
    2022-05-23
  • cecilee
    Good. The child is very happy to live
    2022-05-19
  • tj252525
    It's a great environment. It's great
    2022-05-17
  • e01149512
    The hotel facilities and services are good. I'll choose crown holiday next time.
    2022-05-16
  • bluenail
    Not bad. It's a long way to the West Lake
    2022-05-13
  • booboomasa
    More comfortable, in order to go to the University of technology examination
    2022-05-11
  • Tina-Victor
    The hotel room is a little bigger than expected. I feel very good. The service staff have a good attitude. Breakfast is OK. I'm satisfied with the cleanliness of the room. I'll think about the hotel again when I get to Hangzhou.
    2022-05-08
  • appletrip
    good
    2022-05-02
  • JessieCao
    It's worth recommending. It's a very good experience. The hotel service is very good, the treatment of the administrative building is very good, the cost performance is very high, the room is relatively large, the big bed room is very comfortable and comfortable. I'll come again next time
    2022-05-02
  • anpulolo
    The hotel parking accommodation is also close to the viaduct
    2022-05-01
  • RAPPERMC
    When checking in, the waiter had a bad attitude and was very slow. It was not the service of the 5-star hotel at all
    2022-05-01
  • cindysunyan
    Overall, it's good, but breakfast is not as good as before.
    2022-04-30
  • bobyangxd
    It's very convenient outside. The facilities are good
    2022-04-27
  • old guard
    The surrounding environment of the hotel is very good
    2022-04-24
  • gelala
    Very good hotel, good location, convenient transportation
    2022-04-23
  • andysjl
    The hotel has convenient transportation and good facilities
    2022-04-20
  • rena0607
    Except for some old, everything else is very good
    2022-04-19
  • RAPPERMC
    Five star hotel with high cost performance, good service.
    2022-04-19
  • lygalan
    The toilet facilities are very poor
    2022-04-19
  • yang777777
    For business travel, office location, including overall service is OK. The hotel lobby is a little cramped.
    2022-04-17
  • e03664242
    The hotel management is a little unsatisfactory. The smoke-free room was originally scheduled, but the smoke is still very heavy! Breakfast is a little messy and average! It's not intercontinental management anymore!
    2022-04-15
  • lingyu618
    The environment is good. The key is to have a big bathtub. Good service attitude, prices are a little expensive.
    2022-04-15
  • dongerwei
    5 STAR hotel with good service and comfortable room, including delicious foods and convenient transportation.
    2022-04-15
  • c21001
    Crowne Plaza Hangzhou is not far from the West Lake. The location is good. The rooms arranged by the hotel are also relatively quiet. It is not noisy like other reviews. In short, the service is good, the hygiene is good, and I feel good. I will continue to stay next time.
    2022-04-11
  • caocaocao
    Breakfast is great
    2022-04-05
  • lyt619
    The attitude of the front desk staff is very good. The overall feeling of the guest room is quite good. I'll stay here next time I have a chance.
    2022-04-05
  • e00129523
    The consistent crown standard is not bad. The power plug setting is very considerate. It is very convenient to charge the computer / iPad / mobile phone. But why is there no welcome fruit?
    2022-04-03
  • cissybill2003
    Suitable for business travel
    2022-03-30
  • totorocpa
    Good
    2022-03-30
  • dellaguo
    It's next to the viaduct, but the room near the canal has been reserved in advance. I feel it's not noisy at all. There are many kinds of buffet breakfast. Chinese and Western styles are placed separately, each of which has 7 or 8 dishes. It tastes OK. The waiters were very friendly. If you must point out that it is a pity that the TV signal feels analog and has failed to live up to more than 40 inch high-definition TV.
    2022-03-30
  • cpcavy
    Very good. I asked for a bottle of tonic when I drank with a complimentary drink voucher in the downstairs hall. The waiter didn't inform me of the consumption in advance. As a result, it cost me 35 yuan.
    2022-03-29
  • e03317334
    fantastic hotel with very friendly staffs, clean and big rooms with the view of the garden and the canal, nice foods as well
    2022-03-26
  • nwgwall
    Very happy trip! It's very considerate. There are children and old people who upgrade their Suites free of charge! Thank you very much
    2022-03-25
  • Rufev
    The service is not as good as before, and the breakfast variety is much less. Because it is close to the provincial people's Hospital, I live here, or I won't choose here
    2022-03-20
  • Roger-meng
    The hotel has good facilities. The transportation is also convenient. I'll check in next time.
    2022-03-20
  • BEMAC
    The hotel facilities are old, the service is OK, the surrounding is convenient, but it is not in the scenic area, so it is far behind other brand hotels.
    2022-03-17
  • e00143910
    It's very good. It's full and clean. There are a lot of guests, so breakfast is OK. The attitude of the staff is also very good. In a word, it's not bad in general. I'll check in when I have the chance.
    2022-03-16
  • Deeplyblueocean
    Not bad, not bad
    2022-03-13
  • binss
    I arrived at the hotel at the weekend evening. The service was very considerate. For two nights. The price is a little expensive. Breakfast is not included. The price of the second stay has been raised to more than 700. My aunt cleaned the room in time.
    2022-03-12
  • e00185948
    Very good, very good, very good, very good
    2022-03-07
  • luoyouli
    good
    2022-03-07
  • tangruimei
    it 's not bad
    2022-02-26
  • fengyang2011
    I stayed in this hotel a few years ago. I feel good. I'm disappointed this time. The water in the shower room is cold and hot. It's very important to take a bath in the hotel
    2022-02-24
  • C30133513
    Very good hotel, very good service, very convenient transportation. It's not far from the West Lake.
    2022-02-21
  • Lenminswey
    Really good, the service of the front desk is not good!
    2022-02-18
  • liabc1964
    The price is moderate and the service is very good!
    2022-02-17
  • gloria_guoying
    good
    2022-02-16
  • cute boy
    Not a pleasant experience!!! The hotel with good conditions in all aspects was pulled down by the service. A family of three stayed in the hotel for two days. The next day coincided with the rain in Hangzhou. Park the car and come up from the garage. I see someone coming in and out of the side door leading to the lobby. Because of the rain and with the children, I also want to pass through the side door. Unexpectedly, the waiter in the door refused to answer the door, did not explain, did not speak, and only raised a sign on the ground. When I asked why other people could pass, something wonderful happened. I always thought the waiter who couldn't speak scolded sb and quickly flashed into the side channel and disappeared. My wife was very angry. She pushed open the side door (we don't know if the waiter was in front of us, but we were really angry when we were scolded in a five-star hotel). She asked her what you said and how the hotel trained you? I pulled my wife away and told the waiter that you should explain to us calmly... Unexpectedly, she caught up with so many guests waiting for the elevator, leaned on a mop, said we scolded him and yelled. We took the children with us. I reminded her that the hotel was full of surveillance, which could restore the picture... When the elevator came back to the room, I wanted to complain about him. But my wife said forget it. But I'm really angry. If the hotel sees it, we can find out whether we are unreasonable passengers for two days. You can also ask the room attendant on duty how we deal with them when they have defects... We can understand other people's hard work, but the hotel obviously didn't do a good job in some training!!
    2022-02-15
  • flytowest
    Not bad overall
    2022-02-15
  • jawman
    The hotel is next to my alma mater. The special room is a little expensive, but it's OK in a big city like Hangzhou. The front desk service is friendly.
    2022-02-11
  • pla401
    The hotel is generally good, but the facilities are old after a long time.
    2022-02-10
  • ailuyou123
    Near the hotel is Shengli River Food Street, very convenient!
    2022-02-05
  • e00104728
    The cost performance is constantly improving
    2022-02-02
  • e00674254
    For a hotel with good service, even if its hardware is a little bit inferior, it must be 5 points!
    2022-02-01
  • awergt5
    Across the street ~, the location is OK; About 30 minutes' drive from the railway station is not enough: breakfast is relatively poor in the five-star hotel ~ there are few varieties and low quality (grab laver and put it in my bowl ~ ~ sweat) ~ ~ it needs to be improved (naturally, the buffet will not be good)
    2022-01-28
  • sidecar
    Location service is very good. As a tourist attraction in Hangzhou, it is close to the West Lake, Xixi Wetland and Lingyin Temple by taxi. But it doesn't belong to intercontinental anymore. But for the first time in a five-star hotel, I saw the doorman fighting with the customer. The details are not clear. The doorman's service is still good. I feel sorry for the hotel.
    2022-01-25
  • cindy326
    The hotel is located in the city center, with convenient transportation, quiet in the middle of trouble, clean rooms and warm layout. Compared with hotels of the same grade, the hotel has a high cost performance ratio. The waiter was very friendly and recommended the hotel's free spa experience. He will stay next time. OK
    2022-01-25